FAQs

Your go-to-guide for clarity and quick answers to everything about PLUS Malaysia.

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Frequently Asked Questions

Currently, STORM is only available for private vehicles.

You will only be able to see the outstanding record three days after the
violation occurred.

The STORM Portal does not allow duplicate vehicle numbers.

Yes, however users must come to the nearest Toll Plaza to make a cash
payment.

Users can press the ‘Enquiry’ button for any questions.

Users need to press the ‘Forgot Password’ button.

Yes, user information will be protected

Users can press the ‘Enquiry’ button for any questions.

Yes. Users need to register the vehicle number and the toll outstanding
will be displayed on the ‘Dashboard’ display if there are toll outstandings.

There is no set minimum and maximum amount. It is subject to the arrears
of each individual.

Users can check payment transactions on the ‘Transaction’ page.

User account will be verified within 3 working days.

Users can refer to the user guide at the link below:
[Manual Guide]

STORM only applies to highways under PLUS Malaysia Berhad.

Payment can be done with 3 options:
i. e-Wallet
ii. Online banking
iii. Credit/Debit Card

Yes. The supported browsers:
• Chrome
• Firefox
• Safari version 15.7.1 and above

Go to https://storm.plus.com.my

Payment can be done online, easily and quickly without having to
physically be at the toll plaza.

Systematic Toll Outstanding Recovery Management (STORM) is a portal developed to allow users to check and pay toll outstanding.

Have a question? Chat with PUTRI!

For emergencies, please call PLUSLine at 1-800-88-0000.