PLUS currently operates and maintains the following highways:-
The North-South Expressway (NSE), a 772-km expressway from the border of Thailand on the north to the border of Singapore on the South of the Peninsular Malaysia;
The New Klang Valley Expressway (NKVE) - a 35-km expressway running between Jalan Duta and Bukit Raja in Klang;
The Federal Highway Route 2 (FHR2) - a 16-km section connecting Subang and Sungai Rasau in Klang;
The Seremban-Port Dickson Highway (SPDH) - a 23-km expressway connecting Seremban and Port Dickson;
The North-South Expressway Central Link (ELITE) Highway - a 63-km expressway that connects the Nilai Utara Interchange on the NSE and Shah Alam on the NKVE;
The Malaysia-Singapore Second Crossing Highway (LINKEDUA) - the second bridge crossing between Tuas in Singapore and Tanjung Kupang in Johor, and the toll road linking the second crossing to the NSE with a total length of 47-km;
The Butterworth-Kulim Expressway (BKE) - a 17-km expressway linking Kulim in Kedah to Seberang Perai in Penang;
The Penang Bridge, a vital link connecting the Penang Island and Seberang Perai on the mainland with total length of 13.5-km.
Toll Fare calculation is based on the current toll rate (cent/km) and distance travelled.The distance is calculated from PLUS' Limit of Maintenance Responsibilities (LMR) and not from the respective toll plazas. The distance is checked and approved by the Malaysian Highway Authority.
Where can I get the latest traffic updates on the PLUS highways?
The latest traffic updates are provided through the toll-free PLUSLine (1800 88 0000), electronic message boards installed at strategic location along the highways, major radio stations and the PLUStrafik Twitter service.
What are the differences between the closed and open highway systems?
A Closed system requires the user to 'touch-in' or collect a transit ticket/card upon entering the highway and 'touch-out' or return the transit ticket/card upon exit. The toll rate is based on the Vehicle Class and distance traveled.
For an Open system, no transit ticket/card is issued. However, the user is required to pay for toll upon passing through a toll plaza. The toll fare is based on the Vehicle Class.
What are the services offered by the PLUSRonda teams?
PLUSRonda teams with Auxiliary Police Power patrol the expressway 24-hours a day. Among complimentary services offered by the PLUSRonda teams are minor vehicle repairs, towing for light vehicles to the nearest safe place or toll plaza and provide general traffic management during accidents and emergencies.
PLUSRonda officers cannot issue traffic summonses to highway users even though they are also Auxiliary Police officers. However, summonses can be issued by Expressway Police teams that also patrol the expressway.
Currently, there are 140 PLUSRonda teams with more than 400 personnel. On normal days, 46 teams are allocated for morning shifts, 50 teams for afternoon shifts and 44 teams for night shifts.
Note: There are some cases where highway users were cheated by tow truck operators who claimed that they are PLUSRonda officers or they were sent by PLUS to tow their vehicles. To prevent this, users are advised to call the PLUSLine (1800 88 0000) for confirmation. Do not entertain any tow truck operator or agent and do not sign any document or authorization letter.
What is the difference between a Rest and Service Area and a lay-by?
Rest and Service Area (RSA), located every 80 to 100 kilometres provide facilities such as food stalls, rest huts, highway motels (selected locations only), prayer rooms, petrol stations, public restrooms, convenience shops, ATMs, public telephones, parking bays and children's playgrounds.
Lay-by or mini RSA is located at every 25 to 50 kilometres along the highways. A lay-by offers basic facilities such as public restrooms, public telephones, parking bays and rest huts. However, some upgraded lay-bys offer additional facilities such as food stalls, petrol stations, prayer rooms and others.
PLUSMiles card purchase and registration are available at Customer Service Centres along the PLUS highways. The card is also available during PLUSMiles mobile sale programs and selected petrol stations.
What is a PLUSTrack? What are the benefits? How do I apply?
PLUSTrack is a pioneer fleet card initiated by PLUS for transporters as an alternative electronic mode for toll payment. It is a solution for day-to-day efficient fleet management and rewarded with tiered-rebate program (subject to PLUSTrack's terms and conditions). Fleet companies may apply by contacting the Customer Relationship and Sales Department at 03-7666 4666.
What is a Travel Time Advisory? How does it function?
The Travel Time Advisory (TTA) is a set of recommended staggered travel times for various destinations along the highways. It is developed to improve traffic flow on the mainline during festive seasons by proactive scheduling of travel to provide a smoother flow of traffic and at the same time reduce congestion during peak hours.